Sorrento Flats

The rooms were very chic, modern and clean (we stayed in the Green Room). The flat is centrally located (less than a minute walk to the main piazza and 10 mins to the Marina) and is the perfect base to do day-trip excursions. Luigi, the owner, is committed to ensuring his guests enjoy their experience in Sorrento and is willing to assist whenever and wherever he can. We will definitely recommend Sorrento Flats to our friends.

There is currently no working elevator at Sorrento Flats and although Luigi readily assists with helping carry luggage, walking up 4 flights of stairs can be tiring (especially after a busy day sightseeing or an enjoyable dinner with wine!) However Luigi has said this problem will be fixed by November. The breakfast selection could also be improved upon. Frozen bread is used and eggs (either scrambled, hardboiled etc) and cut up melons/fruits, would be a welcome addition.

The personal touch. Luigi, the owner who runs Sorrento Flats, is one of the most hopitable, generous, warm and genuine hosts you will meet. He gave us valuable tips, helped us book restaurants, assisted with our luggage, and went above and beyond in every way.

Luigi was very accommodating. The room was very modern with a large flat screen television and an iPhone port. The location is very convenient, right in the city center. Luigi gave us a bottle of sparkling wine for our anniversary, which was very thoughtful, and he recommended an excellent restaurant, Trattoria da Emilia; the food was incredible and romantically placed with seating on the dock in the main marina.

The breakfast was mediocre, with hard boiled eggs of an uncertain age, tomatoes that had apparently been taken out of the refrigerator day after day, fake cappuccino from a machine with capsules, surgery fake juice. This is not the kind of breakfast you expect for a 140 Euro a night bed and breakfast. We were under the impression that we could eat breakfast on a terrace from the description on booking, but this was apparently erroneous; breakfast is served around the table in the kitchen. We told this to Luigi, and he did change it on Booked.net right away.

The location and friendliness/service from staff

Too many stairs....

Excellent location right in the main street of Sorrento. Don't need to use the car. Parking available at 15 Eros a day. Excellent host..Luigi, very helpful and gave good ideas for travel and where to eat out. Gave us a bottle of Prosecco to celebrate our wedding anniversary.Helped us with our bags as there is no lift yet and there are 70 + steps to the flats.Apparantly he is hoping to get a lift put in during the winter months.Water tea coffee and cakes were available to help yourself whenever you wanted at no extra charge.

Luigi is going to make adjustments to the breakfast on our suggestions .....that he should use fresh bread, not frozen, as it was very hard when defrosted in the microwave.... Also as there are lots of fresh oranges around he is going to get fresh juice not carton juice.

Everything was very nice duringour stay. The location is very convenient... 2 minutes walking from the very heart of Sorrento.... Facilities were superb... new, spacious, clean rooms, with everything you need for a confort and simple stay. the owner Luigi was very helpful and extremely nice with us. Breakfast is simple but all we needed was available... we really felf at home at Sorento Flats.

The only "need improvemement" comment is the current lack of elevators. The hotel is located at the 3rf floor, so you do have to climb few steps... However Luigi told us this is being fixed for the end of this season, so if should not be a probem anymore going forward.

Everything! Clean, beautifully furnished, amazing l location, very, very warm welcome. Great tv, iPod dock, kettle (very unusual). Cute idea of shared kitchen with Owner & other guests. Loved it.

Couldn't find an iron. Everything else was perfect!

The stay was very pleasant. Luigi and Lumbini were quite helpful and concerned about our comfort. I would highly rexommend it for people who want to explore Sorrento and Pompeii. Truly a ' best in class' stay setting with home comforts.

The stairs are the only drawback. But they were worth climbing for the setting.

The place is great and the staff is amazingly helpful. I don't think it's easy to find something better for this price. It's right in the centre of the city, three minute walk from the train station. Luigi (the owner) gives you great advice of where to eat and what to see/do. Highly recommended!

We only stayed here one night but I would definitely come back here. The rooms were spacious and spotlessly clean, each with its own color theme. The common kitchen was also clean and had all the amenities to whip up a fantastic meal. Luigi was hospitable and very helpful; he was kind enough to come in early in the morning to help us with our bags down the stairs from the third floor where the B&B is located. Overall an excellent choice of a place to stay in Sorrento.

This place was immaculate and the owner was fantastic. The owner sat us down after we settled in, and explained everything we needed to know in terms of activities, where to shop, where to eat, what tours he could book for us and what services they offer. Was the most helpful 20 mins of our lives! As a result, we had a perfect balance of sight seeing, shopping and eating good food! And the amazing cooking class with the owners mother! After we learnt how to cook a 5 course meal, we sat down and got to enjoy the fruits of our labour.

There was no lifts... Although we were informed that the lifts were being installed in the near future.

The rooms that we stayed in were wonderful. Since we were a family of four the two room suite with kitchenette was perfect.The location also was great since we were literally a few feet away from the shopping areas, restaurants etc. The train station and bus stop was also only a five minute walk away. Our host Luigi was extremely helpful right from picking us up from the station to calling on us every evening to see if everything was ok.

There really is not much more that we would have liked, other than a microwave oven, which would have been useful.

Convenient location

The 3rd floor with no lift No heater with no extra blanket. Too cold to sleep with just thin bed cover and sheets.

The location was great for exploring Sorrento. Even though it is right on a busy street, our apartment was extremely quiet and peaceful. Luigi is an outstanding host. He was always available to answer questions and quick to offer help. It is obvious from the moment you open the door that Luigi pays a lot of attention to detail, making sure that everything is just right. It was the nicest B&B we've had in Italy.

The staff couldn't do more to help...Luigi was a very attentive host and even carried our bags down the numerous stairs. Accommodated early check-in without notice and was offered coffee whilst we waited for our room. Breakfast was plentiful by Italian standards. Bathroom was amazing...best shower so far on our trip.

If being picky, an option of a duvet or blanket would be nice for comfort as we had the air con on!! We only stayed for once night and am sure a recut would have been accommodated.